Disability Rights California Self-Help Guide for Tenants Facing Eviction

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This guide provides general information to help prepare litigants (people who go to court without an attorney) to understand the unlawful detainer (also known as “eviction”) process. The unlawful detainer process is the legal process a landlord must go through to evict a tenant.

This guide provides general information to help pro per litigants (people who go to court without an attorney) understand the unlawful detainer (also known as “eviction”) process. The unlawful detainer process is the legal process a landlord must go through to evict a tenant. While this guide cannot cover every possibility in unlawful detainer actions, it is written to help give a basic understanding of a tenant’s rights during the process. The table of contents, unlawful detainer process flowcharts, and narrative description (found in Section 1, entitled “General Overview”), provide big picture references to refer back to as you navigate this guide.

If you are a tenant who needs help, you can contact your local court’s self-help center, where you can get assistance filing court forms, including those required in the unlawful detainer. The court’s self-help center cannot give you legal advice, but it can give you information on other legal organizations that might be able to represent you or give you legal advice.

Find your local court’s website and self-help center information here: https://www.courts.ca.gov/find-my-court.htm?query=browse_courts.

NOTE – sometimes in eviction cases, the landlord may have hired an attorney to represent them. Because of this, throughout this guide, the term “landlord/landlord’s attorney” will be used to mean the landlord if the landlord does not have an attorney, or the landlord’s attorney if the landlord does have an attorney.

Disability Rights California is committed to the inclusivity and visibility of transgender/gender-variant/intersex people. We use “they/them/their” pronouns in this document to be inclusive of all Californians.

This publication is not legal advice and is not a substitution for legal advice.

Table of Contents

  1. General Overview
    1. Eviction (Unlawful Detainer) Process Flowchart
    2. Eviction (Unlawful Detainer) Process- Narrative Version
    1. A. Trial - Introduction
      • Bench Trial or Jury Trial?
      • To-Do’s Before Trial
      • Courtroom Basics
      • What to Bring to Trial
      • Checking Into and Speaking in Court – Courtroom Culture
    1. B. Trial – Step by Step
      • Who’s Who and What Happens When?
      • Part 1 - The Landlord’s Case
      • Part 2 – The Tenant’s Case
      • Part 3 – Closing Arguments
    2. The Final Decision and What Happens Next
      • Statement of Decision
      • “Judgment” or “Order”
      • Win or Lose What’s Next?
      • Notice to Vacate
    3. Reasonable Accommodations in Court
      • What is a reasonable accommodation in court?
      • Why might tenants need to request a reasonable accommodation?
      • How do tenants request reasonable accommodations in court?
      • Is this different from reasonable accommodations outside of court?

    1. General Overview

    1.A. Eviction (Unlawful Detainer) Process Flowchart

    NOTE: This section describes what is supposed to happen when a landlord follows the eviction laws. If you are unsure whether your landlord is following the eviction laws, you should consult with an eviction defense attorney.

    This image is a visual representative of the eviction (unlawful detainer) process flowchart. A narrative, accessible version of the same information can be found on the following page.

    1.B. Eviction (Unlawful Detainer) Process- Narrative Version

    NOTE: This section describes what is supposed to happen when a landlord follows the eviction laws. If you are unsure whether your landlord is following the eviction laws, you should consult an eviction defense attorney.

    Step 1 Notice from Landlord – Before a landlord files an unlawful detainer complaint in court, they have to provide the tenant with a written notice. The notice gives a certain amount of time, between 3-90 days, to perform an action – such as to pay unpaid rent, “cure” (fix) a breach of the lease, or “vacate” (move out of) the premises. If you have questions about COVID-19 eviction protections for unpaid rent, and special notice rules visit: https://www.disabilityrightsca.org/post/coronavirus-housing

    Step 2 Summons and Complaint – These are court documents that must be “served on” (or given to) the tenant or a household member before a landlord can begin the unlawful detainer court case. These documents should not be served until after the notice period expires. WARNING – once the tenant receives the summons and complaint, the tenant has 5 court days* to respond with an “answer,” which is a court form, and file it with the court. The local court’s self-help center can help tenants fill this form out. Local court’s website and contact information can be found here: https://www.courts.ca.gov/find-my-court.htm?query=browse_courts

    * Court days do not include Saturday, Sunday, and court holidays. Day 0 = day tenant gets served, Day 1 = next day. If personally served, a tenant has 5 court days to file the answer. If the complaint and summons were served on member of household (“substituted service”), 10 calendar days + 5 court days to file an answer. If posted on the tenant’s home and copy mailed, 10 calendar days + 5 court days to file an answer.

    Step 3.A. If the tenant did not file an Answer – Default Judgment and LOCK OUT.

    A default judgment can be ordered by the court against the tenant if they did not file an answer to the complaint and summons. This means the tenant is automatically evicted without a trial. 7-9 days after the default judgment, the sheriff will post a notice to vacate, and 5-7 days later, the sheriff will return and force everyone out in 5 minutes. The tenant will not be given time to pack. There are potential forms of relief known as “stays of execution” and “set asides” if there is a legal reason for why the eviction should not take place. However, these forms of relief are rare and fact specific, so tenants should consult with an eviction attorney.

    Step 3.B. If the tenant filed an Answer – Settlement or Trial

    Settlement – the tenant and landlord make an agreement.

    Trial - Generally, within about 10 days of filing the answer, the tenant should receive a letter with a court date. The trial will be set about 21 days after the tenant files an answer. However, a tenant should not assume that they will receive a timely notice, so they should proactively check with the Court to find out their trial date.

    If the tenant loses at trial – The Tenant Gets Locked Out – same notice posting procedure and lock out timeline described under Step 3.A.

    If the tenant wins at trial – The Tenant Stays and Pays Rent Owed.

    2. Responding to the Summons and Complaint–the Answer and other Court Forms

    This section explains forms that are commonly filed with the court after a tenant receives the summons and complaint. There are also links that provide additional resources on how to fill out the forms, and where to get additional assistance. This section will provide more information on the following forms:

    Answer:

    To respond to the landlord’s claims against them in the summons and complaint, a tenant may file an “answer” with the court to:

    If no response to the complaint is filed, the judge or clerk can order a default judgment, and about 12-14 days later, the sheriff can lock the tenant out of their home.

    The Court has created an answer form. The blank form can be found here: https://selfhelp.courts.ca.gov/jcc-form/UD-105.

    A short tutorial video online that shows tenants how to complete the answer form can be found here: https://www.youtube.com/watch?v=NZNb3WVFo8s.

    Once the tenant files the answer with the court, the tenant ”serves,” or delivers, a copy of their answer on their landlord (see “Proof of Service” section below).

    Attachment to the Answer (optional):

    Some tenants include additional legal defenses that are not listed on the court’s answer form by filing an attachment with their answer. A template attachment can be found here: Attachment 3l Attachment StateWide (pdf). After reviewing the attachment and the defenses carefully, a tenant can check off the boxes they think apply to them. This PDF can also be found in DRC’s guide on how to answer an eviction lawsuit here: https://www.disabilityrightsca.org/publications/fact-sheet-how-to-answer-an-eviction-lawsuit.

    Proof of Service:

    A copy of the answer needs to be served (delivered) to the landlord or the landlord’s attorney. In California, a tenant can serve documents to their landlord by mail. The service needs to be done by someone over the age of 18 that is not involved in the eviction lawsuit. That person needs to complete and sign a “Proof of Service” form.

    A blank “Proof of Service” form can be found here: https://selfhelp.courts.ca.gov/jcc-form/POS-030. Detailed instructions on how to complete this “Proof of Service” form can be found on the backside of the Proof of Service form and also here: https://www.disabilityrightsca.org/system/files/file-attachments/Link_7_POS_Instructions.pdf.

    CAUTION: After completing the service, the tenant needs to file both the completed “Proof of Service” and the original “Answer” form with the court.

    Demand for a Jury Trial:

    Tenants have the option of having their case decided by a jury, which is a group of people from the public who decide the case, or by a judge. A trial with a jury, is called a jury trial, and tenants who want a jury trial have to request it in advance. A trial decided by the judge and without a jury is called a “bench” trial. There are both advantages and disadvantages to jury trials and bench trials. If a tenant isn’t sure of which one to pursue, they can consult with an eviction attorney.

    If a tenant wants a jury, rather than a judge, to determine the outcome of their case, they can request to have a jury trial in their “answer,” or they can file a separate document. This is the court’s standard form to request a jury trial: https://selfhelp.courts.ca.gov/jcc-form/UD-150. A template Word document that can also be used to request a jury trial is attached here: Demand for Jury Trial Template (docx). A tenant can fill in the bracketed and highlighted sections and edit either form before filing with the court.

    If a tenant decides to request a jury trial in a separate document, rather than in their answer, they will need to serve a copy of this document to their landlord or their landlord’s attorney, and file the original copy with the court. See “Proof of Service” section above for instructions on how to complete service and prepare and file a proof of service form.

    Request a Fee Waiver:

    There are court costs that need to be paid to file documents with the court. Tenants can request a fee waiver if they cannot afford the fee by filling out the necessary forms.

    Blank copies of the three fee waiver forms can be found here:

    NOTE: The “FW-002: Request for Waive Additional Fees” should only be completed and filed if a tenant is requesting a jury trial, otherwise the tenant only needs to file form “FW_001 Request to Waive Court Fees” and “FW_003 Order on Court Fee Waiver.”

    NOTE: a tenant does need to serve copies of the fee waiver forms to their landlord or their landlord’s attorney, they only need to file them with the court.

    Where to Get Help

    If a tenant needs help filing their answer, or any other forms, they can go to their court’s local self-help center, or eviction defense legal aid provider.

    What Happens After a Tenant files their Answer?

    Within about 10 days of filing an answer, the tenant should receive a letter with a court date. Their trial will be set in about 21 days. After that, eviction lawsuits will generally be resolved by either a settlement or a trial. See the following sections to learn more about each of these processes.

    3. Settlements and Mediation

    This section provides information on three ways an eviction lawsuit may be resolved without having to go to trial – settlements, alternative dispute resolution, and mediation. All three of these processes can be useful tools for both parties in the eviction process to reach an agreement without having to go through the stress, time, and uncertainty of trial. This section begins by describing what settlements are, how to go about asking for a settlement, things to consider when coming to a settlement agreement, and some common settlement examples. This section ends with some possible forms of relief if a settlement is not reached, and information about alternative dispute resolution and mediation.

    What is a settlement and how do I ask for one?

    A settlement agreement is a way that parties – in this case, the tenant and their landlord in an unlawful detainer lawsuit – can resolve the lawsuit on their own, instead of having a judge or a jury decide at trial.

    Some courts require the parties to participate in what they call a “mandatory settlement conference” which generally takes place before the trial begins. Mandatory settlement conferences can be very informal. For example, they can be a five-minute conversation between the parties in the hallway outside the courtroom. Or, they can be more formal, and take place in the courtroom with the judge guiding the conversation.

    Because landlords who have entered into the eviction process have typically invested money in it – by paying court and possibly attorney’s fees – it is not common for landlords to approach tenants for settlement on their own. However, it might be beneficial for the landlord to settle, instead of spending more money on a trial. For these reasons, if a tenant is interested in settling the case, instead of fighting it at trial, a tenant may want to approach their landlord to ask for a settlement. Even if the court has required a mandatory settlement conference, a tenant may still attempt to settle the case with their landlord before the conference.

    Settlement negotiations can begin with an informal conversation or with an offer that starts the two sides sending offers back and forth. For example, a tenant can make an offer, and the landlord or the landlord’s attorney will respond with a yes or no. The landlord may also make a counter-offer to the tenant’s offer, and the tenant can accept this, reject this, or make their own counter-offer.

    Because it is easier for the parties to know what each side promised to do if it is in writing, tenants and landlords usually put their agreements in writing, include every important term to them, and make sure both the tenants and the landlords have signed it. That way if one side does not do what they agreed to do, the other side can go to court for help. (See below for example settlement terms.)

    If it appears that the tenant won’t be able to reach an agreement with their landlord, they can defend themselves at trial with the judge or jury. NOTE – because of California Evidence Code §1152, offers to settle the case cannot be used against someone in court.

    Common settlement agreement examples:

    1. Negotiate a Move Out: If a tenant wants to move out, here are some items to consider in negotiating a settlement agreement:
      • Time: Tenants ask for the time they need to move out, knowing that the landlord will try to negotiate it down to a shorter time. Example – if a tenant could likely move out in 30 days, a tenant may want to ask for 60 days. Or if a tenant knows they need 60 days, they may want to ask for 90 days.
      • Past Due Rent: Tenants can negotiate a waiver, or forgiveness, of rent owed, attorney’s fees, and court costs. Sometimes landlords only want to get the apartment back and will agree to give up the rent tenants owe if they move out. Tenants can also ask the landlord to agree to waive any rent that they owe, if, for example, they did not pay the rent because their apartment was in bad condition and the landlord did not fix the problems.
      • Security Deposit: Tenants can consider giving up their security deposit in exchange for waiving or lowering the amount of any rent or other fees owed.
      • No Eviction on Record: Tenants can negotiate to make sure their court record is sealed. This will prevent the eviction from showing up on public records and harming their credit or making it hard for them to rent an apartment in the future.
    2. Negotiate a Pay and Stay: If a tenant wants to stay, and the reason for the unlawful detainer is because of unpaid rent or other fees, the tenant will likely have to pay a full or partial payment amount of the unpaid rent or other fees to stay in the unit. In the initial complaint, the landlord will likely ask the tenant to pay all or most of the owed rent, attorney’s fees, and court costs. The tenant may be able to negotiate either a waiver, or forgiveness, of these costs, or a lower amount to pay. Here are some items to consider in these kinds of negotiations:
      • Full Payment: Tenants can pay all the requested money in exchange for a dismissal.
      • Payment Plan: Tenants can request a payment plan if they don’t have all the requested money. Caution, if tenants miss a payment on a payment plan, they may be evicted without further notice.
      • Waiver/Forgiveness: Landlords may be more likely to forgive past due rent, fees, and costs if tenants have defenses or the landlord wants to keep the tenant. For example, if a tenant did not pay the rent because their apartment was in bad condition and the landlord did not fix the problems, the tenant may ask the landlord to let them pay less rent until repairs are made, then pay their regular amount of rent when the apartment is fixed.
      • No Eviction on Record: Tenants can negotiate for dismissal to be entered in court, and for the court to seal their case records.

    CAUTION: if a tenant does not follow the terms of the settlement agreement, they might be evicted.

    If a settlement is not reached - Relief from Forfeiture and Stay of Eviction

    If the tenant was unable to reach a settlement, before their trial starts, they can still ask the judge to be able to pay everything owed so they can stay in their unit. People typically ask for “Relief from Forfeiture” (Code of Civil Procedure §1179) if they have experienced a hardship, but have no legal defenses. To qualify for this relief, a tenant must:

    1. Have all the rent owed by the trial date;
    2. Be realistically able to pay all future rent; and
    3. Be able to pay attorney’s fees, court costs, and other costs.

    If a tenant was unable to reach a settlement, and has been ordered evicted by the court, a tenant can also request that the court “stay” (or hold off) the eviction for up to 40 days, but the landlord can demand payment for those 40 days. (CCP §1176.) Note, a tenant can only request a “stay of execution” if the landlord is present on the trial date or they have given ex parte notice (advance notice in writing) to the landlord. A tenant can check their local court procedures with the courtroom clerk or on the local court website if they have questions about how to give notice for a “stay.” If a tenant is requesting a “stay of execution” because of extreme hardship, the tenant should bring all of their records and other evidence that prove the hardship to court. For example, the tenant could bring medical records showing when they were in the hospital.

    What is alternative dispute resolution and mediation?

    Alternative dispute resolution (ADR) is the term used for all ways to resolve lawsuits that do not include a trial or a court decision. Some ADR processes may be optional or very informal, others may be mandatory and formal.

    Mediation is one type of alternative dispute resolution. Mediation is a formal discussion with both sides of a lawsuit in an effort to attempt to resolve all or part of a lawsuit.

    Cost

    If the court provides mediation, there is no cost to participate in mediation. However, if the landlord brings an attorney to the mediation, this will increase the landlord’s attorney’s fees, which the tenant may be responsible for.

    How does a tenant know if mediation or another dispute resolution service is offered or required at their court?

    A tenant should check with their local court’s self-help center or legal aid agency to find out their court’s local practices and any requirements for mediation or other forms of alternative dispute resolution.

    What will happen during the mediation?

    A mediator will talk with both sides to help them understand one another’s views. At times, both parties may be in the room together with the mediator, at times only one party may be in the room with the mediator.

    Confidentiality

    The discussions during mediation are confidential and cannot be used as admissions in court. The only exception to the discussions being entered in court is during a criminal proceeding. Cal. Evidence Code 1119.

    Who is the mediator?

    The mediator is a specially trained third party. The mediator is not a judge, but is sometimes an attorney. Even if one side is 100% wrong and one side is 100% right, the mediator will not take either party’s side. The mediator is neutral. The mediator will not decide the lawfulness or fairness of the dispute. The mediator will ask questions of each side to try to come to an agreement between both parties.

    What is the outcome of mediation?

    Just like with negotiated settlements, if a tenant reaches an agreement on all or part of a dispute, it would be best if they put their agreement in writing. The agreement should include terms about how the lawsuit is supposed to be resolved (for example, include terms about permanently sealing the eviction court record per California Rule of Court 2.551 even if the mediation takes place outside of a courtroom). Caution – a tenant does not have to accept the settlement terms that the landlord/landlord’s attorney or the mediator suggest. If the tenant does not reach an agreement, their case will return to court as if the mediation had never happened.

    Why participate in mediation?

    If a tenant has had a hard time trying to resolve their case with their landlord, a mediator may be able to help the tenant communicate with their landlord. If the tenant does not reach an agreement, they can still go trial. Even if a tenant does not reach an agreement, the tenant might – through the mediation process – learn what is important to the other side to resolve the lawsuit, which may help the tenant to eventually settle.

    What if a tenant needs a reasonable accommodation to participate in mediation?

    If the tenant’s court provides mediation, they can refer to the Section 8 entitled “Reasonable Accommodations in Court.”

    4. Discovery

    Discovery is the word for the legal process in a lawsuit, where the parties – in this case the tenant and their landlord – ask each other for documents, information, and admissions. Both parties in a lawsuit want this information from the other side so that they can use it at trial to try and prove their case, or use it to try to negotiate a settlement before trial.

    The following section provides information on the discovery process – including the steps and timelines for discovery, descriptions and examples of the different kinds of discovery requests, and objections that can be made to discovery requests.

    CAUTION - all responses to discovery requests must be verified. This means that the tenant will have to sign, under penalty of perjury, that all of the information provided in the document is accurate and that their responses are true and correct.

    Unlawful Detainer Discovery Timeline

    Discovery must be completed:

    CAUTION – both parties are required to respond to discovery that was correctly served on them. To avoid severe consequences, a tenant in the discovery process should prepare and serve responses to these requests prior to the legal deadlines.

    A tenant and their landlord can also agree to different discovery deadlines. However, if they do agree to a different discovery deadline, it would be best if the agreement is documented in writing by email, text, or letter.

    How does a tenant send their responses to the discovery requests?

    A tenant must have someone else mail the responses (“serve”) and sign the proof of service. The proof of service is a written declaration that the person served or delivered paperwork to someone. The person who serves and signs the proof of service for the tenant must be a resident or employee in the county where the mailing occurs and must be age 18 years of age or older (refer to “Proof of Service” in Section 2).

    What happens if a party does not respond to discovery requests or makes false statements in the responses?

    The judge may order fines against the party, find the party in contempt of court, order the party to pay the other side’s attorney fees, or rule on the case before trial has happened.

    How much time does a tenant have to respond to discovery requests?

    There are different timelines, depending on how the tenant received the request:

    NOTE – the landlord also has 5, 7, or 10 days from the date the tenant served discovery to respond to the tenant’s discovery requests, depending on the tenant’s method of service (personal, overnight, or regular mail), outlined above.

    What is the point of discovery responses?

    Responses may be used to raise questions about the responding party’s truthfulness or believability, or to introduce, or put limits on, what issues can be brought to the judge’s attention during the trial. This is why it is important to respond to discovery, access legal counsel if possible, and make sure the other side is following the rules in its discovery request.

    What are the different kinds of discovery?

    There are five kinds of discovery:

    1. Interrogatories – written questions that must be responded to in writing.
    2. Requests for Production – requests to review documents or physical evidence.
    3. Requests for Admission – requests to have a fact admitted as being true.
    4. Depositions – in person interviews about the facts of a case.
    5. Subpoenas – a way to ask for documents, information, or an interview of, or from someone who is not a party to the lawsuit.

    Each type of the 5 types of discovery is explained in more detail below, with examples.

    1. Interrogatories – written questions that must be responded to in writing. Generally, either side may only serve 35 interrogatories on the other side. Code of Civil Procedure 2030.30. However, in unlawful detainers there are “form” interrogatories, which tenants will need to answer all requests, even if there are more than 35. NOTE – in the unlawful detainer lawsuit, the landlord is the “plaintiff,” or the party bringing the case, and the tenant is the “defendant,” the party who the case is being brought against. Here are examples of common interrogatories:
      • “When did the Defendant take possession of the rental unit?”
      • “Did the Defendant ever fail to make a rent payment on time?”
      • “Please list any conditions of the rental unit that violate local, state, and federal law.”

    A tenant will want to pay close attention to exactly what is being asked in the interrogatory. They do not need to provide information that is not being asked. Additionally, a tenant may consider objecting to interrogatories (see “Objections to Discovery Requests” section below). If a tenant does not know the answer to the interrogatory, they may state “Defendant has insufficient information with which to respond to request number [number].”